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Company
Parkway Campers 7098 South Highway 11, Westminster, SC 29693 864-647-5556 Location on Google Maps Latitude: 34.611985 Longitude: -83.04545 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 9/24/2009 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Slide would not retract on a brand of coach they do not carry. Parkway was unable to fix the problem. | ||
| Evaluation of Service Performed: |
I left the coach with them so they could evaluate the problem and determine if they could fix it. It took several days before they looked at it, then they realized they could not move the coach from the lot into their shop because of the automatic sliding hitch adapter on the kingpin, I had told them about this when I left it; at the time they said this would not be a problem.
So I had to come out and move the coach for them. When I told the tech he could take the capture plate for the automatic slider off by removing four bolts, he insisted he had experience with this and the kingpin assembly would come apart if he removed the bolts. This was not correct, he could have done as I said and saved me a trip. After finally taking a look, the tech said there were some damaged gears in the slide mechanism and since this was a different type of slide from what he was familiar with, he did not feel qualified to fix it. Fair enough. However, it turned out that he misdiagnosed the problem, the gears were fine and the problem was caused by loose mounting bolts for the slide motor. He could have easily fixed this if he diagnosed it properly. The people at Parkway were all friendly and they didn't try to charge me for the "diagnosis". However my conclusion is that their expertise is limited and unless you have a problem with a brand of coach they carry you are probably better off looking elsewhere for service. |
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| Value of Service: | Fair | ||
| Quality of Service: | Fair | ||
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| Date of Service: | 9/1/2004 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Repaired awning would not roll up | ||
| Evaluation of Service Performed: | Very good work and people are the nicest in the business | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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