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Johnston RV Country
2311 RT 21 N, Palmyra, NY   14522
Location on Google Maps           Latitude: 43.091308   Longitude: -77.2100499
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   9/20/2006
  Work Done on:   Class C
  Service Performed:   The slide in our Gulf Stream Endura was broken along with some other minor leaks in the roof.
  Evaluation of Service Performed:   Terrible...I advise all to stay away from here. We were never informed of the progress & they finally just told us to come to get the unit. They did change the oil, etc & when I asked to review the invoice before paying it, I was told they couldn't do that & I would have to look over the counter to view their computer screen. Very, very unpleasant office staff although the service technician was nice.
  Value of Service:   Poor
  Quality of Service:   Fair
  Email Address of Reviewer:   [email protected]
  Date of Service:   8/1/2006
  Work Done on:   Travel Trailer
  Service Performed:   Repair some warranty work on a Rockwood travel trailer.

1. Replace faulty radio.
2. Replace Sink Drain
3. Repair sunlight leak.
  Evaluation of Service Performed:   Poor. They took forever, including going past the expected completion date. They were extremely unresponsive to returning phone calls, including the so called owner Arron Johnston. Terrible service, and the work performed was indeed sub par. Terrible experience. If possible avoid this dealership. Just a heads up.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   10/5/2005
  Company Contact:   Aaron Johnston
  Work Done on:   Class C
  Service Performed:   Complete Roof Replacement
  Evaluation of Service Performed:   Shopped 4 RV dealers in the area and found that not only was the staff more knowledgeable than any of the dealers in our area. Their quote was reasonable, and the work that was performed looked better than when it came from the factory!

Great Job!!!
  Value of Service:   Excellent
  Quality of Service:   Excellent

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