|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Jayco Factory Middlebury, IN 46540 Location on Google Maps Latitude: 41.675328 Longitude: -85.7061011 |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 1/12/2004 | ||
| Company Contact: | Janice Zook, Gerald Bontrager, Greg Baumgartner | ||
| Work Done on: |
5th Wheel Trailer
|
||
| Service Performed: | Generator would not give power to unit. Blowing circuit breakers when we plugged into 50 amp. Defects in the paneling. Frosted glass had a smear in the design. Shower and toilet leaked. | ||
| Evaluation of Service Performed: |
Minor items, shower, toilet, glass smear repaired. Major items, generator not giving power to the unit? After 2 days we were called back to inspect the work. All interior lights were on and the generator was running. Factory authorized employees said 'See we have your generator working. We noticed the microwave and TV power indicator lights were not on and advised THEM that the lights they had on were powered by the battery. They had the generator working, but not powering the unit. We could do that. That was why we waited 6 months for the appointment.
The 50 amp was blowing circuit breakers when we used 50 amp campgrounds? When we inquired if this was repaired and what they found we were told "WE DO NOT HAVE 50 AMP AT THE FACTORY. WHEN YOU PLUG INTO A 50 AMP SERVICE CALL BACK AND LET US KNOW HOW IT IS WORKING." When we plugged into a 50 amp service we had 220 volts down one wall and 60 down the opposite wall. We had an electrical fire. We lost all appliances. We paid for a washer/dryer that were burnt up less than a year after our RV purchase. Jayco removed them and has not returned them for over 9 months. They do not know what they are doing at the Factory. We were told 8/05 that the rep did not believe us when we told him they did not test the 50 amp at the Factory. He has ordered the parts now after finding this was a true statement and they will install 50 amp for situations such as ours. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
| Page last updated: 4/16/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |