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Company
Long View RV 27 Lawnacre Road, Windsor Locks, CT 06096 (860) 623-3326 Location on Google Maps Latitude: 41.9075969 Longitude: -72.6313358 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/1/2016 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Replace deep cycle battery's | ||
| Evaluation of Service Performed: |
Battery's installed as requested and within the price quoted. Tech failed to secure the batteries (they were just sitting in the compartment) also, they did not
clean out the old battery acid or battery area. Attention to detail was lacking on such an easy job makes you wonder how this could happen. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 8/11/2012 | ||
| Work Done on: |
Class B
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| Service Performed: | Install new A/C and thermostat. Troubleshoot leaky door seal and fan. | ||
| Evaluation of Service Performed: | Poor. A/C installation with improper internal switch settings. Thermostat not programmed correctly. Fan problem unsolved, I ended up fixing it myself. Instead of replacing rear door seal as requested, they did riveting and other work and now double-pane window seal is broken and filled with condensation. Camper was returned in filthy condition: wood chunks, from A/C and thermostat install, metal shavings, sawdust covering everything from front to rear. Carpet cover was pushed aside and carpet filthy. Astounding incompetence. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 12/1/2011 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | I have had my coach in Long View multiple times for numerous repairs including the leveling system and other significant repairs. | ||
| Evaluation of Service Performed: |
Inconsistent work and poor communications. Some things they
repaired well and others like the leveling system poorly done. One trip there was a list of work and some was not covered by my extended warranty and I told them not to fix. When I picked up the motorhome some of those were half way fixed and some of the work that was supposed to be done was not fixed. They are friendly people but their ability to administratively mange the work is poor. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 11/15/2003 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Warranty work | ||
| Evaluation of Service Performed: | Everything was fixed including items I did not report. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/1/2002 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | We purchased a used Class A diesel motorhome from Longview. The agreement was that we would purchase items that we wanted replaced and they would waive the installation labor, which they did. The part prices were fair. | ||
| Evaluation of Service Performed: | When we picked up the coach we noticed that several items were not installed properly or carelessly. They even caused damage to the interior but would not admit it. When we confronted the service department they could not help us. They gave us one excuse after another until we gave up. They technician was not truthful. | ||
| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 5/1/2001 | ||
| Work Done on: |
Pop-up Trailer
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| Service Performed: | We picked up out new Dutchman pop up and took it camping. We found 41 things wrong with it. When we took it back the comment on the part of the Manager was "your check cleared What do you want us to do?". We tried to get the blatant safety issues fixed. It was not that they would not, it was that they did not know how to work on something as simple as a pop-up and just kept lying to us that it was fixed. | ||
| Evaluation of Service Performed: | What was done was done incorrectly or half baked. There kept it for weeks during peek camping season and did not do anything to the camper or on another time only did the stuff you could see with out setting it up. Totally not recommended | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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