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Company
Marlos RV Service 467 Yolanda Ave, Santa Rosa, CA 95401 707-542-3522 Location on Google Maps Latitude: 38.41374 Longitude: -122.706826 |
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| Date of Service: | 1/1/2107 | ||
| Work Done on: |
Class C
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| Service Performed: | Water heater, roof sealing and cabinet replacement-over a two year period | ||
| Evaluation of Service Performed: |
Extremely poor, I was new to RVing and it took me a while to figure out this
guy and his rude staff was blowing a lot of smoke but taking advantage of me. For example, he "resealed" my roof by using something that resembled bathtub caulking. No big surprise that when the rains hit I had major damage. "Fixed" a broken cabinet which lasted about 50 miles before it broke again and one of the final straws was a water heater "fix" which took three visits and a couple of hundred bucks and STILL wasn't fixed. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 3/25/2011 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Roof repair, interior wall repair, floor fix near water heater, brakes. | ||
| Evaluation of Service Performed: | Perfect - OK so we bought a used Travel Trailer and we got taken advantage of. We took it Marlo to check out "small leak". And as it turned out the roof was completely rotten - there was a spot of the floor was shot - brakes were in need of repair. Short story - they saved us. The prior owner stated that he did not know that the roof was gone and that we had bought it as is. Once the initial money is laid out, there was not much more for us to do - Except to repair the roof, floor etc. While I believe that the guy who sold us this camper absolutely knew what he had, and he chose to hide this information from us. I also believe that Marlo, Ken and Nelda made sure we were NOT taken advantage of. Marlo guided me advising me what TO spend money on, and what could be done to save money, He charges a fair price. In the end we feel that Karma will get the guy who sold us the camper, Karma will also take care of Marlo. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/30/2009 | ||
| Company Contact: | Marlo or Nelda | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Help in general service work subsequent to purchase of our used Trek. We also stored our unit there for several months. | ||
| Evaluation of Service Performed: | Excellent. Marlo has been in business for 30 years and is honest as the day is long. He does not provide engine or transmission repairs, but referred me to another facility that did. Marlo definitely knew who to send me to for diagnosis of a possible fan clutch problem. Marlo has a full crew who can repair many types of problems not associated directly with engine, transmission, etc. If Marlo does not want to take on the job, he will say so. The man is extremely knowledgeable and if he anticipates a problem that he might not be able to fix, he will say so. Very honest with fair prices. His shop also sells many parts that would ordinarily be found in Camping World. He also offers an on-site protected storage area. Great place. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 4/5/2005 | ||
| Company Contact: | Marlo | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Re-due Roof and Seal all access areas.
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| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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