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Company
Countryside Interiors 1020 Ivy St, Junction City, OR 97448 541-998-6541 Email Address: [email protected] Location on Google Maps Latitude: 44.222750 Longitude: -123.204580 Company web site click here |
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| Date of Service: | 11/7/2018 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
The theatre seating which we ordered was
the correct material and options. The original installation wasn�t completed. 5 of the 6 bolts to secure the seating to something secure are in place. The sixth bolt isn�t installed since there isn�t a frame piece underneath that location and he didn�t have a long enough flat steel piece to work. So that will have to be fixed. The chair still rocks back and forth. The custom cabinets are another matter. You didn�t charge me for the cabinet that wasn�t installed. The workmanship is just poor throughout. 1. The stain doesn�t match any of the current wood cabinets. 2. The front facing on the cabinet next to the kitchen was supposed to match front facing on the heater cover. (The original conversation with the cabinet individual indicated he was going to use the front panels from the old couch. He didn�t do that). 3. There isn�t a way to open the cabinet next to the kitchen except by sticking a knife between the wood and lifting up. Then since the covering for the wires wasn�t installed, the wires are exposed inside the cabinet. The cabinet is also about an inch to long since a floor wasn�t installed. You can see through the bottom. It also isn�t square with the wall or molding installed. Basically just useless. 4. The extra piece of plywood that was installed, it appears to be stained matched correctly, it was just placed over the top of the current wood so that changed the appearance of the corner and the staples are visible. They were not backfilled with material. 5. The cabinet for the heating vent also isn�t stained correctly. Nor is it square against the wall, and again to long. In fact, plain wood is showing that hasn�t been stained. The coverings for the screws don�t match the style in this coach since there isn�t any in the whole coach except what was installed by you. A adjoining top cap was repositioned to help with the gap on the installation and the staples used are showing. The L brackets on both cabinets are on the outside and not the inside and are a couple of different colors. The cabinets were very poor workmanship installing and crafting. The old holes from the factory installed shelf which was removed and not replaced are still open and no attempt was made to close them. |
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| Evaluation of Service Performed: |
The initial time estimate was 2 to 4 hours for
installation depending on what was required. We arrived at 9 am and didn�t depart till after 5 pm. This was not a professional installation nor was it even close to being factory installed. The cabinetry is totally unacceptable and the seating isn�t totally secured. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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