RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Mobile RV TEX of Houston Katy, TX   77423 8324641281 Email Address: [email protected] Location on Google Maps           Latitude: 29.7666754   Longitude: -95.9006976 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   3/7/2018   Company Contact:   Marc Salinas   Work Done on:   Class A - Gasoline   Service Performed:   My wife & I just got back from our 5 day trip testing the new system you installed. FWIW to you... I had hired you to install 2 things in our motorhome: Replace our OEM converter, with a new 4 stage smart converter & a battery monitor system. Unfortunately, after you left, I had to go back over your install of the battery monitor system because you installed it incorrectly and it was not working properly. What was wrong: 1) The jumper cable you made from the battery negative post to the left side of the shunt was with a way under gauge cable and you also left the existing battery negative cable on that same battery post, when the directions clearly showed there was only supposed to be (1) cable on that post and that was the jumper. 2) Then, remember when you left and had to come back because I texted you the diagram and you forgot to install on the other side of the shunt the other cable? When you came back, you made and installed a green wire from the right side of the shunt down to the bus. That cable also was not only a to small of a gauge cable, but that cable wasn't necessary. You were to instead, taken the other existing negative battery cable on the battery that I mentioned above and moved it to the right side of the shunt. That negative cable already ran down to the bottom bus and that's the cable that belonged on the right side of the shunt. This procedure would have been correct and the battery monitor wiring would have had a proper "loop" of 12V current and the readings on the monitor would have been correct. Plus, the proper thickness of these cables would not of had a risk of over heating or causing "current resistance". When I posted pic's online of this final install, experienced eyes spotted these mistakes right off the bat and the false readings we were getting on the monitor confirmed it. Your help on installing the converter went fine and worked as it was supposed to. But when you moved to the Tri-Metric Battery Monitor, do you remember me asking you, "BTW...what is the purpose of this shunt"? And you said, "honestly I don't know". That gave me some pause and that's why after you left I reviewed what you had done and that's when I discovered the things you missed. You came back to try to correct it, but it still wasn't right. As I mentioned to you, I have a lot of people following me and discussing this install online and it's too bad it turned out this way. Since I had posted from the very beginning�online�that you were going to be the company that was going to help me with this install, this whole job is out there now and the hassle of what I had to do afterwards to fix it. I've owned my business for 29 yrs. and have been very successful and have a great reputation in the Houston area. From time to time, I'll run into something that a client wants me to do that I'm either unsure about or "I think that's a little above my pay grade" and tell them I'm probably not your guy for this job. That's a lot better for them and me, than me trying to fake it, or wandering into something I'm unsure of and hoping it comes out all right, risking my impeccable reputation, getting a bad review and possibly putting them at risk. Mechanically I'm very qualified and experienced to do most work on my motorhome and I've spent the last 18 months getting it ready to travel around the country. It's our house that we live it. You are the first tech I have ever hired to help me work on my rig. I paid you for this electrical job because I was unsure of my electrical abilities and you advertise yourself as "Certified Mobile Tech and a Pro" and you told me you had no problem taking on this job. People like me are counting on you to do the job right. I'm just thankful I have a host of online support that took the time to methodically review what was done and then help me figure out exactly what was needed to correct the problem. It's working fine now after their intervention and helping me fix the issues. This above review is what's online now.   Evaluation of Service Performed:   Marc is the owner of the company. He was respectful and a nice guy overall, but fell short of doing a proper and complete install on one portion of my job that I hired him for.   Value of Service:   Fair   Quality of Service:   Fair       Date of Service:   9/7/2017   Company Contact:   Niki   Work Done on:   Class A - Gasoline   Service Performed:   Replaced toilet, air conditioner, and slide motor among other repairs.   Evaluation of Service Performed:   Excellent company with well trained staff with a sense of urgency. Fair prices quality repairs and quick to respond. I have used them several times with minor and major repairs. Nicki, Marc & Jorge make a great team.   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   7/26/2017   Company Contact:   Marc or Niki   Work Done on:   Class A - Gasoline   Service Performed:   Replace air conditioner, heater control board and toilet   Evaluation of Service Performed:   Work was done efficiently with a professional approach and quality. Marc and Jorge are both certified with years of experience. Price are fair and the ethics are beyond reproach.   Value of Service:   Excellent   Quality of Service:   Excellent Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster