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Company
Wagner's Outdoor Express RV 128 Recreation Lane, Falling Waters, WV 25419 303-274-9114 Email Address: [email protected] Location on Google Maps Latitude: 39.5810455 Longitude: -77.8684324 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 11/9/2017 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
I had a leak in my black tank. Wagner's was able to
contact the manufacturer of my travel trailer for the replacement parts. While they were waiting for the parts to arrive, they sealed the black tank leak on a temporary basis to allow us to take it out one last time before the season ended. This sealing effort was at no charge. Lastly, once the black tank leak was corrected, we advised that we would be storing our trailer for the winter and wondered about the warranty of the work. We were advised that we could store it for the winter, then take it out and see if the leak was corrected. If not, bring it back and they would make it right with no charge. We just finished our 1st trip of the year and there was no leak. You cannot say enough of the quality of work and the excellent customer service. I will definitely be taking my trailer back to Wagner's for any further work. |
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| Evaluation of Service Performed: |
Work was completed on-time and as expected. I checked
the repair and it was perfectly sealed. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/18/2017 | ||
| Company Contact: | Joe Johnson | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
I had a blowout on the highway which tore out the hydraulic lines to the jacks on the side with the blowout, this left me
with no way to unhook, and no spare. |
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| Evaluation of Service Performed: |
This company took the time out of their heavy schedule to take care of my immediate problem. They had new hydraulic lines
made, installed like new, and checked out the system. they installed a new tire for my spare, his was all completed in an extremely record time and got me back on the road. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected]\ | ||
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| Date of Service: | 5/15/2017 | ||
| Work Done on: |
Class C
Truck Campers |
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| Service Performed: |
I want to commend OERV for good service. This is the second time we needed repairs to one of our RVs. The first time
about five years ago we had a PU camper. A tire blew out at high speed. As the tire shredded it tore off one of the support jacks. I called OE. Told them the model of the camper. They ordered the jack. About a week later they called and said the jack was in. I took the camper to OE. They said do you want to wait while the work is done. About an hour later the work was done and I was on my way. Recently, we needed two repairs for our Class C motor home. One was replace a damaged awning arm and the other was repair the slide out topper that would not roll up correctly. I called OE and they said bring the unit in and they would get right on it. I took the unit in and was told that a new awning arm would have to be ordered. They called me the next day and told me what the cost of the awning arm would be and gave me said there would be about two hours labor cost for both repairs. The arm was received by OE on May 11. On May 12 they called and said they work was completed...The arm was replaced and the slide out topper was repaired. The unit was ready to be pickup. The total cost for parts and labor was exactly what the estimate was. With these two repair experiences, I highly recommend Wagner�s Outdoor Express RV for repairs, not only for the good work and reasonable parts and labor costs but also for the prompt work. I have heard of other RVers having had to wait one or two months for repairs. Our experience with OE Express has been excellent. I highly recommend them for service. |
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| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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