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Company
Cummins Power Systems 914 Cromwell Ave, RockyHill, CT 06067 860-529-7474 Location on Google Maps Latitude: 41.6464310 Longitude: -72.6757885 |
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| Date of Service: | 12/1/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Had error codes that they resolved. The primary culprit was a bad EGR that had to be replaced. The office and techs call me frequently (they work 2 shifts)
and kept me up to date with a progress report of the work. The 2006 Holiday Rambler had much corrosion around the engine compartment and 3 of the bolts were fully seized and had to be drilled out.(I know they were not making this up since my brother-in-law and myself took 3 hours to remove one bolt when we replaced the AC compressor on the engine.) There have been no further engine issues since this repair 4 weeks ago. I cannot say enough about their professionalism and customer service for all of the personnel at this site. Before this repair, I had ordered numerous Cummins parts for various repairs that we did when we first got the RV. (Purchased 9/1/2016). Definitely purchase a membership in the Cummins Power Club ($20/yr.) This gives you a 10% discount on parts and labor. Also join Cummins QuickServe On-Line, it has all the service manual updates and parts diagrams to help you get the right part. |
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| Evaluation of Service Performed: | Absolutely top-shelf! Would go back to them in a heartbeat. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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