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Company
Trailer Time RV Service 8415 New Londron Road, Mechanicsville, VA 23116 804-727-9190 Location on Google Maps Latitude: 37.6865840 Longitude: -77.3984399 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 10/3/2018 | ||
| Company Contact: | Tom | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Our Dometic 1210 RV refrigerator quit working for the
second time in 10 months (the cooling unit had to be replaced this past January). This time it was the "recall kit" or high temperature sensing and cut-off module that died. Tom diagnosed the issue and had the part on hand (no thanks to Thetford/Dometic!). |
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| Evaluation of Service Performed: |
Thetford/Dometic is a PITA to work with - especially
with this particular issue. Tom, however, was great. We were only scheduled to be in the Richmond area two days and he squeezed us in during that time. He is competent and well-versed in this particular Dometic problem. He had to spend over 30 minutes on the phone just trying to get through to someone at Dometic and got the work completed as soon as he received authorization. We are very grateful to have a refrigerator again. |
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| Value of Service: | Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/31/2018 | ||
| Company Contact: | Tom Luffey | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replaced Step motor | ||
| Evaluation of Service Performed: |
Fantastic job. Came to our site at Americamps and
determined the problem. Ordered the new motor kit and came back the next day. Nice fellow. Very capable and professional. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 9/24/2015 | ||
| Company Contact: | Tom | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
This is a mobile RV service company. Our living room slide would not deploy on our arrival in Williamsburg VA - a potentially expensive situation. Tom
responded the next morning and after about 20 minutes, found that the locking mechanism that keeps the slide topper awning from unrolling during travel had hung up. I didn't even know there was such a device. He removed the gizmo, verified that the slide worked without it, then remounted it so it wouldn't hang up again. We (and he) figured this was potentially a multi-thousand dollar fix. We were both pleased that it was a simple and much less expensive solution. |
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| Evaluation of Service Performed: |
Tom is RVIA certified, and his attention to detail is exceptional. Although based in the Richmond VA area, he travels down into the tidewater area a lot. His
work is excellent, and his approach is professional. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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