|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Jims Trailer Sales 11920 Avon Belden Rd (Rte 83), Grafton, OH 44044 (440) 748-3470 Email Address: [email protected] Location on Google Maps Latitude: 41.2725522 Longitude: -82.0545892 Company web site click here |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 6/1/2019 | ||
| Work Done on: |
Class A - Gasoline
|
||
| Service Performed: |
Several items were performed as part of a new Class A
we purchased from them. These primarily were warranty repairs but included optional equipment additions. The optional equipment was replacement of two OEM vent fans with MaxxAir units. A shroud was added over the remaining OEM fan. They replaced the OEM braided flexible tire valve extenders with solid extenders to support a TPMS sensor installation. They installed a Safe-T-Plus steering stabilizer. The warranty items included adding a missing absorption refrigerator baffle, repairing a binding slide-out, repairing a defective washer/dryer hold- down system, replacing a defective sewer connection, several small trim issues and correcting some wiring problems. |
||
| Evaluation of Service Performed: |
Excellent. They kept us fully apprised of the status
of each repair and its warranty status. Their service people, techs and administrative, were just wonderful to work with. Jimmy, one of the owners, often talked to us as we came in to check on the progress. During the pre-delivery inspection where they show you how everything works, Jim's does NOT limit the time their tech spends with you. Some dealerships we visited limited this time to just two hours. Jim's gave us a tech for a full day since this was our first Class A. We let him know when we were comfortable with the systems, not the other way around. Their pricing for the optional items was very competitive. As you can imagine this work took a few weeks due to needing parts. At no time did we ever get the impression that they were just ignoring us in favor of someone else. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
|
|
|||
| Date of Service: | 6/19/2017 | ||
| Company Contact: | Alexandra Ruiz | ||
| Work Done on: |
Class C
|
||
| Service Performed: |
My fridge stopped working on gas over the weekend. I was dry camping. Looked on the web this place had good reviews. I visited them first thing Monday
morning. Someone came out right away and corrected the problem. I was not charged for his time!! |
||
| Evaluation of Service Performed: |
He could have told me it was something major but he did not, only a minor problem. The firm is very honest and extremely pleasant to deal with.
From my experience I wouldn't hesitate to recommend them to others. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
|
|
|||
|
|
|||
| Date of Service: | 6/28/2013 | ||
| Company Contact: | Jim | ||
| Work Done on: |
5th Wheel Trailer
|
||
| Service Performed: |
Hooking up to leave on a week vacation and the front electric jacks did not work. The gear was slipping.
|
||
| Evaluation of Service Performed: |
Excellent. I drove there and explained the problem. Without a moment of hesitation, Jim told the mechanic to saddle up and follow me home. The
jack gear box was shot and slipping. To get me on my way, they took one out of a new camper on the lot and installed it on mine. All within two hours of me finding the problem. You don't see service like this much anymore. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Page last updated: 4/24/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |