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Date of Service:
Tom (services manager) Ozzie (tech)
Work Done on:
Class A - Gasoline
Refrigerator was not working and Norcold was little help. They trouble shot problem and replaced circuits board quickly to get us back on the road in
Evaluation of Service Performed:
They were great! Coming of the road they treated me as a long-time customer. Helped me get warranty and fixed it quickly despite painful help from
Warranty work was excellent. Problem was their recommendation of Specialty Truck and Auto for chassis work which Great Alaskan Holidays does
not do. Based upon GAH's performance and recommendation, did not check out Specialty Truck and Auto adequately, accepted their word that all
available shock absorbers are exceptionally expensive without checking in advance and ended up paying an exorbitant amount. So would otherwise
give Great Alaskan Holidays an excellent rating but after the ordeal resulting from their recommendation of Specialty Truck and Auto, must reduce
their rating somewhat