RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Josam Truck Frame and Alignment 8849 Exchange Dr, Orlando, FL   32809 407-438-7020 Email Address: [email protected] Location on Google Maps           Latitude: 28.437218   Longitude: -81.410287 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   11/29/2018   Work Done on:   Heavy Duty Truck   Service Performed:   Truing and balance   Evaluation of Service Performed:   I went Josam Frame & Alignment to get my tires true and balance and the service was horrible after service technician did the work on all four of my tires they had big slabs and chunks of rubber missing from all four tires in numerous locations. Josam have not taking any responsibility for damaging all four of my tires DON�T GO THERE   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   8/22/2018   Work Done on:   Class A - Gasoline   Service Performed:   We are full time travelers and had (2) new front Michelin tires put on awhile back but did not whether I needed a front end alignment without any current wear data. So after 3,300 miles I started to see both tires wearing more to the outside edges so I knew I did indeed need a front end alignment. I also run with a Safe-T-Plus Stabilizer so I knew once aligned that would have to be adjusted again too. I am NOT one of those persons that always looks for the cheaper place. I do all the maintenance & upgrades on our coach and am VERY picky who I allow to work on it concerning things I can't do. After reading reviews here, Google, visiting their website and then calling and speaking with Angel at the shop I knew this was a very qualified shop and decided to go with them. Angel told me upfront it was going to be between $250 - $340 depending on whether or not they had to add shims to correct caster or not. I spoke with Angel on a Monday morning and made an appointment for Wednesday at 7:00am. I was there at 6:50am and they promptly got me in the service bay at 7:00am and was done at 8:15am. BTW�this company also has the ability to bend axles with their huge 100 ton press if the camber needed it. Most shops today are not able to perform this service but they have expertise and personal to do it. They are also a training facility for new and upcoming alignment folks in the industry.   Evaluation of Service Performed:   Laser & camera guided alignment. Toe & Caster was out. Corrected both Had to add one shim to correct caster Took the coach out twice to adjust the Safe-T-Plus Total time to service 1.25hrs. The name of the fella that worked on the coach was Mike. BIG guy. Native from Florida, has done these alignments on F53 chassis's for 24 tears and you could tell he knew what he was doing. He even let me go down under in the pit and he showed me what he did and then explained everything in detail while looking at his computer screen. When done, the coach steers and handles beautifully and I know this alignment was done right. The price break down was: � $190 for alignment which included inspection and checking all front ends components to be sure nothing is wrong there first...before they even would start alignment � $48 labor per side if caster was needed � $38 for the shim � $13 to readjust the Safe-T-Plus + tax My total out the door was $ 307.79 I highly recommend this company.   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   2/9/2016   Work Done on:   Class A - Diesel   Service Performed:   Alignment and ride height valve repair on air suspension.   Evaluation of Service Performed:   Josams is the only place that understands the setup on the Country Coach. They can adjust the alignment for the best ride and steering. The staff is always pleasant to deal with and are timely in getting you in and out for scheduled appointments.   Value of Service:   Very Good   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   3/23/2015   Work Done on:   Class A - Diesel   Service Performed:   Alignment, chassis had constant right hand pull.   Evaluation of Service Performed:   Work performed in a little over 1 hour, re-shimmed front axle to correct castor and correct right hand pull concern. Their charge for this simple alignment was $400 which is very expensive for what was done.   Value of Service:   Fair   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   1/13/2013   Work Done on:   Class A - Diesel   Service Performed:   Front end alignment, packed front wheel bearings, ABS light on, balance tires, lube chassis.   Evaluation of Service Performed:   Work preformed perfectly. Found my front tire out of round. Found nothing wrong with ABS brakes. Reset board. No charge. They could have charged me for a repair and didn't. Very honest. When they were done, it rode like my rig was new. Thanks   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   3/4/2011   Work Done on:   Class A - Diesel   Service Performed:   Four wheel alignment. New Tires. New Brake caliper.   Evaluation of Service Performed:   Excellent service. If you want people that know what they are doing to work on your rig, then go to Josam. Good work done on time. Prices are very fair. I originally contacted them for alignment only but found out they also carried a wide variety of tires. Ended up buying new Michelin tires at a price that was better than several other shops I had contacted in the area. While in the shop a defective brake caliper that I had had a problem with previously was discovered. Josam was able to get a replacement locally within a half an hour and was able to replace it and still finish the original work in the time promised. I would highly recommend them.   Value of Service:   Excellent   Quality of Service:   Excellent Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster