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Date of Service:  
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10/21/2011
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Company Contact:  
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Michael * Service manager
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
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Replace toilet and repair driver side fender.
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Evaluation of Service Performed:  
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Service manager quoted a price of $287. Then after installation called and stated the price was $615. Had a lengthly discussion and he lowered the price to $511, which was still unreasonable. The repair of the fender was covered under my insurance and it took approximately 3 weeks to be competed. Service manager could or would never provide an estimated date for parts arrival. After 2 weeks I had a rally to attend and I picked up the RV, that day they said the part was in. I tried to schedule a day for the work to be completed and they stated they don't schedule until the RV is in their shop. I would not recommend this dealer for service. Service personnel are very rude.
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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3/20/2011
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Work Done on:  
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Travel Trailer
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Service Performed:  
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Adjust the slides on our 330RLTS
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Evaluation of Service Performed:  
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Tech couldn't do the job.
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Date of Service:  
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5/15/2009
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Warranty Work. Adjusted 2 slides, replaced a defective seal on one slide, replaced defective water pump.
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Evaluation of Service Performed:  
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All work was completed correctly and in a timely manner.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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