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Company
John's RV 242 Glassmaster Rd., Lexington, SC 29072 1-800-779-2957 Email Address: [email protected] Location on Google Maps Latitude: 33.9621364 Longitude: -81.2267757 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 1/29/2009 | ||
| Company Contact: | Ron Rawl | ||
| Work Done on: |
Class A - Diesel
Class A - Gasoline |
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| Service Performed: |
We have purchased three RV's from Johns and have always found them
to be honest, kind, helpful and accommodating to us. While their facilities were a bit cramped for space when we first bought from them, they now have a state of the art dealership location with an abundance of space, including plenty of room for big rig parking .... even overnight RV hook- ups for customers having work done in their facility. |
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| Evaluation of Service Performed: |
We have been to their old facility a couple of times for service and have
found it quite satisfactory. But even better, with all of the RVs we have bought from them, we have required very little service. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 5/23/2007 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Bought a new Newmar Torrey Pine Fifth wheel from Johns RV. It's a 200 mile round trip for me to go to the dealership. Unit was not ready, leveling system not working. Dirty, unit not prepped correctly. Dining table broke loose. Awning not working. Shower door not hung correctly. Shower pan leaks into storage compartment. Fixed all the above items my self after their failed attempts. | ||
| Evaluation of Service Performed: | Was told by owners son that none of their staff was qualified to work on high end units. Then why are they selling them? They also do not like to return phone calls. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 3/1/2007 | ||
| Company Contact: | Chris Rawls | ||
| Work Done on: |
Pop-up Trailer
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| Service Performed: | Replaced cracked outside molding on hard sided Aliner folding camper, drilled drain holes in bumper -- were supposed to correct problem with screws scraping roof when folded. Their solution -- throw a floor mat on lower roof to pad screws on upper side. | ||
| Evaluation of Service Performed: |
The service manager told me to bring in my camper and it would be ready in three weeks. When I called to check on it, they did not even know they had my camper. I needed the camper for a trip home that we had planned for weeks, so they rushed and got the molding fixed and the drain holes drilled in the bumper (where rusty water was pooling). They did not touch any of the other items on the list.
It is a 500 mile round trip for me to take the camper to them. I refuse to deal with them again, and have done the other work needed on my camper myself. The Aliner manufacturer has been wonderful about sending me the items I needed to do the repairs. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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