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Company
C&G Mobile Repair 4105 Meadows Ave., Evans, CO 80620 970-978-8574 Location on Google Maps Latitude: 40.3715836 Longitude: -104.7069794 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 11/1/2007 | ||
| Company Contact: | Caesar Chvez (owner) | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replaced noisy heat exchanger | ||
| Evaluation of Service Performed: | I can no longer recommend Caesar Chavez of C&G Mobile Repair (Colorado) as a HydroHot repair person. His installation of a new heat exchanger in my coach resulted in a coolant leak that ruined all the carpet in the entrance of our coach. He assured us that he would have the damage repaired. However, after weeks of phone calls not being returned, followed by two appointments where he failed to show up, we are frustrated. We suggest anyone considering using this person beware. If there is a problem, he does not stand behind his work. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 7/12/2007 | ||
| Company Contact: | Caesar Chavez | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
We have had a 2006 Allegro Bus 40 QSP with Hydro Hot since March �06. It took some reading of the manual and calls to Hydro Hot to learn what we wanted to know about it. We took it to a shop in AZ in Apr. �07 to get the annual service done and have it checked out. The shop we went to was listed as a trained repair facility by Hydro Hot. At this point we are not convinced they know what they are doing but we will not give their name here.
When we called Hydro Hot last year we spoke with Caesar Chavez (no, not that one). He was the guy who gave all the tech info on the phone for them for some time. He also did a lot of repairs and maintenance for years. He trained other techs. After our service in AZ we did not think our HydroHot was working properly. There has always been a diesel odor and black exhaust smoke. We were in CO so called HydroHot to see if we could get service. They were booked up for the next month and told us Caesar has now gone into business for himself and suggested we call him and gave us his number. We called Caesar. We were waiting for chassis service at Freightliner in Frederick, CO. Caesar�s shop is in Evans, CO. He came over with his van and tools. He said our HydroHot should not smell and there should not be black smoke. He went to work taking the unit apart checking various parts. He had special tools. He had special gauges and meters. He knew everything about our unit. The unit was not getting enough air. The nozzle was not forming the correct spray pattern. The fuel pressure was low. He checked everything out and fixed everything that was wrong including a new nozzle. No more smell. No more smoke. Total charges - $130 - road service included. |
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| Evaluation of Service Performed: |
There well may be no one else who knows as much about this product than Caesar. He is a young guy starting out in business for himself and does excellent work - knows what he is doing. Hydro Hot should get a new filter and nozzle once a year. There are other things that need doing to tune it up. Caesar has the knowledge and ability. Call 970-978-8574.
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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