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Date of Service:  
6/19/2007
 
Company Contact:  
Dan Hughson
 
Work Done on:  
Tow Vehicle
 
Service Performed:  
Oil, Filter change. Cooling System Flush. Fuel filter change. Fuel Injector service. Ford multi-point inspection.
 
Evaluation of Service Performed:  
Poor. Truck was returned smelling like a grease pit. No paper mat was used. Had transmission and Gear Vendors checked in Ft Worth the same day. Rays Transmission put the truck on a service rack and discovered the differential was dangerously low on fluid because of a pinion seal leak. Had Rays service the differential. This should have been discovered by Duncanville Ford and serviced under warranty. Previous service experience at this dealership has been good.