RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Camping World 24000 NE Sandy Blvd, Wood Village, OR   97060 (877) 268-7319 Location on Google Maps           Latitude: 45.542025   Longitude: -122.415945 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   1/17/2008   Work Done on:   Class A - Gasoline   Service Performed:   Diagnosis and repair water leak.   Evaluation of Service Performed:   This was my second trip to Olinger but the first for this problem. Had previously had leak checked at dealer (Holiday Motorhomes-Fife) and they said it was fixed???? Olinger listened to my concerns and where I thought the water (rain) was coming from. Within two hours they were able to determine where the leak was coming in, fixed and tested the area to make sure it was dry. They also recommended ways to cut down on condensation that was dripping in above the windshield (Holiday Motorhomes dismissed this as irrelevant). Aaron and Laurie were extremely helpful throughout the process, they took time to show me the problem areas and how they were fixed. Would definitely go there again.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   8/27/2007   Work Done on:   Class A - Gasoline   Service Performed:   I bought a new motorhome from Olinger last fall. I then took it in to them several times for warranty work. They kept it two months to replaced the backup camera. I had a hydraulic leak and they replaced a hose. It took them three days to figure out how to bleed the hose so they could get my slide to come back in. Then I had an appointment to have my slide repaired and took it in. They needed factory approval because it would take over two hours to fix. They told me that it would take 2 or 3 days to get the authorization and sent me home. I called the factory and they said that they usually give the approval immediately on the phone or no longer than two hours later. Why wasn't this done before I arrived?   Evaluation of Service Performed:   Nearly every repair has taken several days to complete. They have had to call the factory for instructions on fixing the problem nearly every time also. One service technician told me that the loom that holds my wiring in the slide was a chain that pulled out the slide (when in fact it moves via a hydraulic ram). I am now taking an 1800 mile trip to the factory rather than have them do any more repairs to my RV.   Value of Service:   Poor   Quality of Service:   Poor               Date of Service:   6/6/2007   Work Done on:   Travel Trailer   Service Performed:   Had issues with batteries on new T/T that I purchased from them. They diagnosed it as a "loose connection" and returned the trailer to me. Over memorial weekend the batteries (about 1 yr old) failed, and I had to drive to the nearest town to replace them at my cost. I returned the originals to Olinger, and was told by the service department that all he could do is replace them at the prorated cost.   Evaluation of Service Performed:   Obviously the battery problem was mis-diagnosed, as my replacement batteries work better than the originals ever did. I am very disappointed that they refused to credit me the prorated value of the batteries, as I believe that it's their fault that I had to replace them out of town. If they had correctly diagnosed the problem, I would have had them replaced at the dealership and not been in this situation. I will not do business with them again unless they make this right.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   9/1/2006   Work Done on:   5th Wheel Trailer   Service Performed:   All kinds of work.   Evaluation of Service Performed:   Some they had to do over again, but they did a very good job even though we didn't buy from them.   Value of Service:   Very Good   Quality of Service:   Very Good   Email Address of Reviewer:   [email protected]       Date of Service:   7/3/2004   Company Contact:   various   Work Done on:   Class A - Gasoline   Service Performed:   Had problem with warning light and beeper on jacks going off at random times. Tried filling with fluid, no luck. Took in for repair 3 times and they were unable to diagnose problem. Kept blaming jack manufacturer for not calling them back. Service personnel unable to diagnose simple problem. The float switch was bad. Took to another repair facility and in 5 minutes they diagnosed the bad switch and had it fixed shortly thereafter. Have had other similar experiences with this dealer.   Evaluation of Service Performed:   very poor   Value of Service:   Poor   Quality of Service:   Good   Email Address of Reviewer:   [email protected]       Date of Service:   1/15/2004   Work Done on:   Class A - Diesel   Service Performed:   I purchased a new 2003 Newmar Mountain-Aire DP. Never got what I paid for. Coach had more problems than Carter has pills. Problems with everything from the TV to the generator to the transmission. Newmar stood completely behind their warranty but the Olinger service department was pathetic. Simple items took 30 days to fix and even then they were not really fixed.   Evaluation of Service Performed:   Poor to very poor. If their is a rating that is worse than poor than it applies to Olinger. Also, take a truth meter to any meetings with anyone at Olinger. Watch out for these people and get everything in writing. If you ask them for the time of day get it in writing too. These people use tricks you haven't even heard about. Worst service work I have ever had on anything. In other words these people lie through their teeth.   Value of Service:   Poor   Quality of Service:   Poor   Email Address of Reviewer:   [email protected] Page last updated: 4/26/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster