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Alabama Motor Coach
3041 Wetumpka Hwy, Montgomery, AL   36121
(334) 270-1100
Email Address: [email protected]
Location on Google Maps           Latitude: 32.430027   Longitude: -86.22251
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   2/8/2011
  Work Done on:   Class A - Diesel
  Service Performed:   Norcold refrigerator recall #2. Refrigerator had to be partially removed / slid out to give tech enough room to work. Rather than 30 min job Norcold said it would be, it was a 2 1/2 hr job. Norcold agreed to give them a maximum of 2 hr labor payment rather than the 1/2 hr projected.
  Evaluation of Service Performed:   Poor on getting the part in although that may have been as much or more Norcold's problem as theirs ... Excellent work on the installation.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   7/13/2009
  Work Done on:   5th Wheel Trailer
  Service Performed:   Roof Repair - replacement of entire EPDM roof due to damage from scraping a tree branch. Removal and re-installation of all roof equipment.
  Evaluation of Service Performed:   Outstanding work. Replaced cracked skylight vents/covers, inside A/C return air grille, slide topper fabric. Explained process and work accomplished. Saved me most of my insurance deductible by completing work slightly less than estimated.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   3/6/2008
  Work Done on:   Class A - Diesel
  Service Performed:   Complete annual chassis service (engine oil & filter, fuel filter, check all belts & hoses, lube chassis, check ride height, check coolant balance), transmission fluid & filter change
  Evaluation of Service Performed:   They run a fleet of diesel trucks, so really know how to service diesels, very good and thorough, left one black grease smear on carpet near entry.
  Value of Service:   Good
  Quality of Service:   Good
  Date of Service:   2/27/2007
  Company Contact:   John, Service Manager
  Work Done on:   Class A - Diesel
  Service Performed:   Diagnose/repair noise in basement heat pump, removed unit Feb 7 for testing, we returned coach to RV park, then answer was "tech is out sick" until I insisted I had to have the unit back in the coach. On Feb 26 they shimmed inside blower motor to adjust run-out, reinstalled unit on 27 Feb
- Chassis full service, generator oil & filter change, I provided engine fuel filter & generator oil filter
  Evaluation of Service Performed:   They do good work, but the 20 day delay in getting the heat pump diagnosed and ready to reinstall was ridiculous. The Chassis service was very thorough and quite reasonably priced, including airing tires to 110+ psi w/o asking what pressures I wanted. Overfilled engine oil just probably a quart or so.
  Value of Service:   Very Good
  Quality of Service:   Good
  Date of Service:   1/23/2007
  Work Done on:   Class A - Diesel
  Service Performed:   Diagnose & repair lightning damage. Replaced inverter, determined new inverter was bad so had to order another one and install it; replaced transfer switch; replaced female end of 50a power cord; repaired burned wiring in Norcold refrigerator. Service manager was super about working with us on short notice, and patching things together so we could live in the coach while awaiting parts. We definitely will return in the future if we need repairs, and plan to have engine and chassis service done there next month.
  Evaluation of Service Performed:   Excellent work at very fair price, particularly as they were working us in as best they could since they knew we were full-timers.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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