The opinions expressed are those of our contributing readers.
RVServiceReviews.com has no means and is unable to make any determination about the experience, competence,
integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of
information resources, and to make whatever additional and independent investigation may be necessary or
appropriate before making any commitments or taking any steps in reliance on any information which is
posted at this site.
If you are the service provider and want to respond to this review send an email to [email protected].
Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and
the explanation of the problem from your perspective.
 
 
 
 
 
Date of Service:  
8/30/2019
 
Company Contact:  
Paul, John & Tom
 
Work Done on:  
Class A - Diesel
 
Service Performed:  
Diagnosis of possible water pump leak on 2014 Tiffin Phaeton.
 
Evaluation of Service Performed:  
After picking up my motorhome in Clovis NM the previous day after a truck
shop there had diagnosed a leaking water pump, I drove 90 miles to
Lubbock (without a problem) to verify the diagnosis in Clovis. Although
Lubbock Truck Sales was very busy and would be closed for Labor Day
weekend, service writer John, service manager Tom went out of their way to
provide a quality diagnosis before letting me continue my trip to San
Antonio. After several tests, they determined that there was no leak, and I
successfully completed my 400-mile trip home. This was such a wonderful
experience for me, and I appreciated their total concern for the customer.
 
Value of Service:  
Excellent
 
Quality of Service:  
Excellent
 
 
 
Date of Service:  
9/1/2006
 
Company Contact:  
Tom
 
Work Done on:  
Class A - Diesel
 
Service Performed:  
Oil & Filter Change, Transmission Fluid & Filter Change, Wiper Motor Repair, A/C System Repair
 
Evaluation of Service Performed:  
Excellent. They will work with your Extended Maintenance people. They will work until the problem is resolved.