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Company
Cummins Cal Pacific 3061 S Riverside Ave, Bloomington, CA 92316 (909)877-0433 Location on Google Maps Latitude: 34.047635 Longitude: -117.368763 Company web site click here |
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| Date of Service: | 6/22/2015 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Exhaust leak found to be turbo charger cracked and manifold pitted and shrunk on one side with crack. | ||
| Evaluation of Service Performed: |
Work done was excellent. The customer service personnel were great Harold was our contact. He kept us informed all thru the process and was always on top
of what needed to be done. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | marty@mccauley.ws | ||
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| Date of Service: | 7/25/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replace Fuel Lift Pump, steam clean engine, road test, check for other potential issues. | ||
| Evaluation of Service Performed: |
The service was outstanding. Gave me a reasonable cost for the repair and completed the work much faster than advised or expected. Completed
all work and left the RV clean as when left in their possession. After completing repair, steam cleaned engine and road tested and then checked for any potential issues. The staff was phenomenal and very friendly. This is a location you can feel comfortable with even if you may not be as technically sound as to what issue you may be dealing with. Highly recommend! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/8/2008 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | On a recent trip to California we had the misfortune to have a problem with our 99 Discovery Motor Home that required it to be towed to a Cummins Service Shop. After starting and then the engine dying it would not restart. Called service shop and tech gave some things to look at over the phone and did mention the possibility of a fuel pump. After attempts to locate on my own I gave up and called for tow truck to take to Cummins Shop. | ||
| Evaluation of Service Performed: |
Once the motor home got to the shop they found and fixed the problem right away, repaired an additional problem I had caused during my attempts to fix, reattached the drive line which had to be removed to tow, put on the computer to check for any other problems. All this for $250.00.
They could have easily sold me an expensive fuel pump because they had already mentioned the possibility of its failure but the problem was a simple repair of a hose sucking air into the fuel system. Customer service was excellent. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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