RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Arizona Road Runners La Cholla Rd, Tucson, AZ   85701 520-979-2207 Location on Google Maps           Latitude: 32.1873454   Longitude: -111.0117398       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   4/12/2017   Work Done on:   Class A - Gasoline   Service Performed:   I had just bought a used Class A in Montana and it would die in the heat. Had it checked by Master -tech in Catalina but went to RR for second opinion. I took rig in with a previous diagnosis of fuel pump and estimate of $3,000. They let me leave it (for free) 4 months while I went home to Alaska. I called them a month before returning so they'd know.   Evaluation of Service Performed:   They presented me a bill for $716 turns out they decided to check it out themselves and found fuel filters clogged with silt and pumped tank out, cleaned, refilled. The bill included a tank of fuel Never a problem since. Found them to be honest, and easy to deal with.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/24/2016   Work Done on:   Toy Hauler   Service Performed:   I tried four times to make an appointment for the tech to come for $45 travel fee and $89/hour to look at my Weekend Warrior breaker box wiring. Instead, I was told in August on the phone without checking that I needed new brakes and new magnets (a very expensive and incorrect fix). I contacted them again in February 2016, was told to drive in and they'd talk to me about the photo I emailed of my breaker box. Instead, they handed me a 7-pin Bargman connector diagram and drew out typical connections to most trailer on the back. I called again another day, trying to pay for that appointment with a technician. He told me to drive my truck in. I told him my truck checks out (5 times) and it is fine. He insisted. I did. He tried to sell me a more expensive brake controller in the truck, then when I wasn't looking snuck outside, crawled under my truck, and appears to have switched some wiring. He told me (now that the plug on the back wasn't testing right, as it always had before) that I had to bring the truck in Friday and had to buy a new controller and pay him to rewire the truck. But I took it elsewhere, and it was put back correctly, as it had been always been, correctly wired before by U-Haul and other professionals. So I've never been able to hire that AZ Roadrunner RV technician to come to look at my trailer beaker box and see that its wired up correctly after a neighbor messed it up. Or to check out why my trailer brakes lock up. After apparently sabotaging my truck, which had been fine, and demanding I bring it there, I don't feel safe hiring them to work on the trailer, which is what has a problem that needs fixing. The tech did do work on my truck that was inappropriate. There is no reason to crawl under the truck and mess with wiring before calling me outside to watch the volt meter fluctuate now on all 7 pins like a ferris wheel. I had previously bought a volt meter and tested it with Arizona's main U-Haul technician on the phone, and it was fine. I suspect he moved some wires under the truck, which were later discovered to be wired wrongly.   Evaluation of Service Performed:   I'm sad to say, dishonest. My neighbor recommended them as fair and not too expensive. But he's a sheriff. I'm a woman.   Value of Service:   Poor   Quality of Service:   Poor               Date of Service:   11/12/2006   Work Done on:   Class A - Gasoline   Service Performed:   Oil change and lube   Evaluation of Service Performed:   Never go back! I spent the three hours picking nails and screws off the shop floor, as the mechanic spilled the oil, spilled battery acid, spilled transmission fluid and spilled even the windshield washer fluid. Not worth the $80.00 per hour rate.   Value of Service:   Poor   Quality of Service:   Poor Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster