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Company
Fryda Freightliner Freightliner Dr., Sharonville, OH 45241 513-772-7171 Email Address: [email protected] Location on Google Maps Latitude: 39.289882 Longitude: -84.425261 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 4/10/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Contrary to a previous reviewer I had a good experience with an alignment issue. Fryda Freightliner could not ascertain why RV was pulling to the
right using their alignment equipment due to the size of my motorhome (40 footer) so they referred be to Fairfield Auto and Truck which had the equipment necessary to check the alignment properly. Fayda said they could not in good conscience charge me for a service they were unable to provide satisfactorily. |
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| Evaluation of Service Performed: |
I have had other work performed at this service center with excellent results. They spent additional uncharged time to work with the national
Freightliner warranty center to get work covered. They could have just said it was not covered and charged me for the repairs. I was very appreciative. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/26/2006 | ||
| Company Contact: | Dan Ruhe | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Alternator replacement (warranty) | ||
| Evaluation of Service Performed: | Our alternator failed while driving southbound through Ohio on I-75, during a family trip. Called chassis manufacturer's (Freightliner) customer service as we continued to drive, and was referred to Fyda in Sharonville, which was approximately 40 miles ahead. Called Fyda to get directions advise them we were inbound, as well as what the observed problem was. They had the bus in the shop within an hour, despite no appointment. Alternator failure was confirmed and when no rebuilt replacement was found to be available quickly, Fyda arranged receipt of a NEW replacement via overnight shipment. Fyda charged coach batteries so it would function properly for an overnight stay in their parking lot, and then installed the new alternator when it arrived the next morning. They had us back on the road with just a 26 hour delay due to the failure and our unplanned service stop. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/25/2006 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Alignment | ||
| Evaluation of Service Performed: |
Diesel pusher with 5000 miles had badly worn tires. Refused to warranty the alignment. Claimed nothing was wrong with coach but could not offer an explanation as to why the tires wore so badly.
They claimed to be working with Michelin to resolve the issue but after 2 weeks and countless excuses, I yanked it out of there. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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