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Company
Royal's Truck and Diesel Repair 2280 NW 11th St, Ontario, OR 97914 5418897002 Email Address: [email protected] Location on Google Maps Latitude: 44.048020 Longitude: -116.978230 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 11/13/2019 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
My coach was making a noise and I was
advised by another mechanic who worked on it before to get it checked out and not drive it. I was in Ontario so I drove it to Royal's to get it checked out. They did a diagnostic. |
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| Evaluation of Service Performed: |
Absolutely worthless. I was told they
did not detect the noise/vibration that I had described and only a slight vibration from transmission when shifting. I made the assumtion that the vibration must have been getting transmitted from my toad via the hitch. I drive it approximately 600 or 700 miles to my home state where I had a mobile tech come out and check it out again. Within 5 minutes he found that the differential was low on oil. After a 10 minute ride, he diagnosed a problem with the differential. Looks like a seal failed and I lost the lube. Royal's charged me for 3 hours of work. No idea what they did but I seriously doubt they had spent 3 hours on it. I also doubt that they listened to my description of the problem and when it presented itself. If they did, they would had been able to recreate it. Now I am looking at replacing the entire axle (the differential is not separate from the axle). |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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