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Company
Camping World 2300 US 70 Business, Garner, NC 27520 888-857-0451 Location on Google Maps Latitude: 35.6737458 Longitude: -78.4976023 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/18/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | State inspection and quote for wind shield seal replacement. Repair leak again they repaired multiple times last year. So far no work has been completed. | ||
| Evaluation of Service Performed: |
they have had the RV over a month and can't get anybody there to return a call about when repairs will be completed. Filed BBB Complaint and placed call to
corporate. Suggest you DO NOT deal with Camping World for anything. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 8/1/2014 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Several warranty items that needed to be fixed. We told them we needed it back by a certain date since we had a vacation planned. It took them 2 months.
The work we needed done was not even started until I called a week before we were due to go out. It was simple stuff like fix the bathroom door frame, fix the bunk motor over the driver compartment, calibrate the levelers so they work on auto. Just overall poor, poor customer service. It actually took my wife going in the store and screaming at the manager to get our unit back. |
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| Evaluation of Service Performed: |
The work that was supposed to be done was terrible. The bathroom door frame was screwed together with a screw that broke the molding they covered it
with wood grained tape to make it difficult to see. The bunk still does not work correctly and the side covers are missing screws so they flop around. I use the leveling system in manual mode because it's doing the same thing it was doing when we brought it in. Now to top it all off while coming home from a recent trip the entire door frame that they supposedly repaired fell off while we were going down the road. I posted some of these issues on a camping world forum along with the fact that the general manager there was useless in helping us. He actually got up and walked away from the service area when we started to complain. The service manager lied right to our faces telling us our repairs would be done the next day when they hadn't even been started. So when I put all of this on the camping world site the useless general manager actually had the nerve to look up my information and call me. He was rude and demanding and thought he could bully me around. I guess he was mad because I called him useless. Big freaking baby. So instead of trying to get to the bottom of my problem he decided that it would be better if we didn't come to his store again. I have no problem with that but I thought they were in business to get customers and make them happy not try to intimidate them with their loud voice and interruptions. I'll take my business anywhere but there! |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 3/15/2014 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Bought a DirecTV HD antenna. They charged $200.00
more than the factory list price PLUS installation but I wanted it anyway. When I picked it up it didn't work and the rear TV wasn't even wired into the system. They said they didn't know it had a rear TV. |
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| Evaluation of Service Performed: |
Lousy workmanship, loose cables, overpriced. Raleigh
really needs a better RV dealer. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 1/1/2001 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Repair slide room | ||
| Evaluation of Service Performed: |
It worked when we dropped it off but not after picking it up. The previous owner, Mr. Hawley, sold out a couple of years ago to that monopoly called
"Camping World", who did the disgraceful work. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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