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Stratton RV Service, LLC
1816 Ebinport Rd., Rock Hill, SC   33510
Email Address: [email protected]
Location on Google Maps           Latitude: 34.9693032   Longitude: -81.0279444
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  Date of Service:   1/16/2017
  Company Contact:   Tim Stratton
  Work Done on:   5th Wheel Trailer
  Service Performed:   Replaced Dometic Heat Pump/AC Unit
  Evaluation of Service Performed:   Tim and his team were outstanding! I just had to pay
for the labor as the unit was under warranty with
Dometic. They had my unit in/out in less than a
week...which was awesome considering they had to wait
for Dometic to ship the replacement parts and it was
also the middle of January. I would use them again
for sure.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   9/9/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Do not take your Motorcoach to these folks, they are trailer people and have limited knowledge about Diesel Pushers. I took my Fleetwood American Dream
in for basic service (filters and oil change), check brake wear and check the ABS system as the dash light stays lit. I was told "no problem". They would take
care of it. This was on a Tuesday morning and I was told they would have it done by weeks end. I called on Thursday to get the status and was told they
were looking for a severe fuel leak. There was no fuel leak when I left it with them. It took them several more days to locate the leak and a $500 charge for
the leaky part. A long story short, They did not pull the wheels and check brake wear, The ABS light is still lit and the Check Engine light now comes on
when throttling up a grade. I was charged $2200 for a service that has caused additional problems and made my coach unsafe for travel.
  Evaluation of Service Performed:   Poor. Left grease all over the carpeting and greasy hand prints on cabinets and doors.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   8/3/2015
  Company Contact:   Tim Stratton
  Work Done on:   5th Wheel Trailer
  Service Performed:   Roof sealant around vents and front and rear seams had deteriorated and cracked, which could have led to roof leakage. Mr. Stratton happened to be on the
roof checking my air conditioner operation and noticed the sealant problem.
  Evaluation of Service Performed:   Mr. Stratton was very polite and professional, a true gentleman and business man. The work he performed looked better than the original when our 5th
wheel was new. I would highly recommend Stratton RV Service to anyone in need of service.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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