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Camping World
NYS Thruway exit 19, Kingston, NY   12401
(845) 338-8200
Location on Google Maps           Latitude: 41.9270367   Longitude: -73.9973608
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  Date of Service:   5/18/2015
  Company Contact:   Michael Lenhann
  Work Done on:   Travel Trailer
  Service Performed:   Purchased a new 2015 Jay Flight 29 RKS travel trailer from Camping World, Kingston on 04/30/15. On 05/11/15 I brought the travel trailer to Camping
World for warranty work that was never performed. It was left there for a week and never touched. If the prep work was done correctly all of the warranty
issues could have been avoided. Also I spent four hours cleaning the camper and that should have been included in the prep charge. The prep fee in the
amount of $400.00 was in the bill of sale.
  Evaluation of Service Performed:   Michael Lenhann had the nerve to ask me when I picked up the camper "how many times do you plan on using the camper this summer?" Also it took Michael
Lenhann over an hour to locate the camper. Michael said he lost it.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   dwalker1@hvc.rr.com
  Date of Service:   4/20/2015
  Work Done on:   Class A - Gasoline
  Service Performed:   Incomplete preparation on new RV.
  Evaluation of Service Performed:   POOR! Not ready after waiting over 3 weeks for pick up. Now 6 weeks and still parts are broken and missing. No one has any idea what anyone is doing or
how to help a customer. Just pass the buck to the other guy. BUY YOUR RV ELSEWHERE!
  Value of Service:   Poor
  Quality of Service:   Poor

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