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Company
Country Club Motors and RV 1717 South Pacific Avenue, Yuma, AZ 85365 928-783-1717 Email Address: [email protected] Location on Google Maps Latitude: 32.6968738 Longitude: -114.5987503 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/14/2017 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
I've fought with this company for 2 winters trying
to get warranty work done. At the beginning of this winter, I took the unit in upon arrival to Yuma on November 8th for them to see everything that needed done. The things that weren't taken care of after purchase last winter. I've been waiting 5 months and they still haven't completed the warranty work and are now telling me they didn't send for approval of the last fix so now they can't do it because they don't have time to get the approval and get it scheduled. I have been lied to more times by this business than in my entire life!! They love to sell you the unit but have excuses when it comes time to do warranty work. POOR BUSINESS! |
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| Evaluation of Service Performed: |
What they did was okay it, just didn't do it all and
took 2 winters to get it done! POOR! Update 3/15/2017 ================ They have since followed through and are completing the work. Their work is good, just have to keep at them. Will upgrade my opinion and give them a good rating. |
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| Value of Service: | Good | ||
| Quality of Service: | Very Good | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 11/15/2014 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Various repairs to new trailer. | ||
| Evaluation of Service Performed: |
Country Club Motors and RV. USE THIS COMPANY AT YOUR OWN RISK. Set up trailer delivery date 3 months in advance � upon arrival, service work not
started. Stayed over � not all work complete � had to leave due to time constraints. Manager promises to send service and parts to us � NEVER HAPPENED. Emails and phone messages not returned over period of 3 months. Finally Service manager promises action � NEVER HAPPENED. Contacted Dynamax/Forest River with list of items for repair and for any assistance with Dealer � long drawn out struggle. Manufacturer refuses to repair some items � DEALER had billed Dynamax /Forest River for items we found incomplete or repair had failed. Disgusted with dealership, and removed their decals and found deep scratch in paint covered up with a COUNTRY CLUB MOTORS AND RV decal. While trying to contact COUNTRY CLUB MOTORS AND RV owner, miraculously General Manager takes the call. Says he never received calls and promises immediate action, and keep us in the loop. Will have service come to us and complete all repair items, NEVER HAPPENED. Discussed and found local service technician but due to slow action of dealer, repair guys work load increases and he�s out. Contacted Dealer�s General Manager with available 2nd service tech. Service tech also contacts dealership. NO RETURNED CALLS. Manager promises to contact the Service tech. and start repairs, NEVER HAPPENED. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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