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Company
Crown RV Collision Center 73605 Dinah Shore Dr Bldg 800, Palm Desert, CA 92211 760-770-0988 Email Address: [email protected] Location on Google Maps Latitude: 33.7974220 Longitude: -116.3805370 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/4/2017 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Windshield Repair | ||
| Evaluation of Service Performed: |
Do Not Trust. We took our RV there on a recommendation from another
place. To start with we were charged for work that was not done, work that was paid for by the insurance company and work that we did not request. Then, when we picked up our RV, the interior was disgustingly dirty with grease, tar and sealant that was brought in by who ever did the work. There was overspray of undercoating on the inside upholstery and drapery from having the interior engine cover off while they did the work and by not covering any of the interior while it was in the shop. He did have Service Pro attempt to clean the carpet to no avail. When we finally got it home we discovered foot prints all over the roof and found a large new patch on the roof along with new back vent covers. There was no reason for anyone to have been on the roof. It was obvious that someone backed our RV into something, tore off the vents, put a hole in it and then tried to patch it up without telling us hoping we wouldn't notice. After taking pictures and sending them to the owner Mr Kelly Barker, he denied knowing how they got there and denied any responsibility for the interior damage even though he said he fired two of his employees. I reported him to the California Bureau of Automotive Repair and he was cited for "performing unauthorized work" and given recommendations to return the money charged for the work not done. He again denied knowing how the roof and interior was damaged even though he admitted patching the roof, putting new vent covers on and paid Service Pro to attempt to clean the interior. Right. I have plenty of people who know what condition our RV was in prior to bringing it to him for windshield repair. He owes me at least $600.00 for the work not done, a new roof and new carpet. I am going to let a judge decide. See you in court Mr. Kelly. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 4/25/2016 | ||
| Company Contact: | Nicole & Kelly | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Repaint front and rear end caps and roof side rails. Resealed roof. | ||
| Evaluation of Service Performed: | Absolutely fantastic across the board. Highly recommend them | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 3/15/2013 | ||
| Company Contact: | Kelly | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Body, interior and paint | ||
| Evaluation of Service Performed: | Excellent. Treats all RVs as though they were his own. Larry the painter is an Artist. Collision repairs is his forte. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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