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Midtown RV
310 Industrial Ave W, Penticton, BC   V2A9B3
Email Address: [email protected]
Location on Google Maps           Latitude: 49.4784858   Longitude: -119.5941306
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   9/14/2018
  Work Done on:   5th Wheel Trailer
  Service Performed:   Asked that they pull one wheel to check brakes and
bearings and if any issues to call me. Never got a
call till the end of the day and was told that all
was well and I could come and pick up the RV. I did
and got a bill for $750. No one at the time knew what
was done or if there were any issues. No one seemed
to know anything and that the person I dealt with,
the service manager, had gone home. I came back the
next day and asked the service manager what
happened. he said they pulled all the wheels, brakes
were fine but they decided to grease the bearings
and install new seals. This was not what was asked
for but he didn't care and told me if I did not like
it to go elsewhere. That I will do and I am now
posting this horror story all over the place to tell
people to avoid this joint.
  Evaluation of Service Performed:   I have no idea on whether they did anything at all
other than charge me $750. I suspect it's a money grab.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Date of Service:   7/25/2018
  Company Contact:   1949
  Work Done on:   Class A - Diesel
  Service Performed:   General chassis and coach repairs. Midtown RV is my
preferred service location, though it is a 250-mile trip, each
way, to get there. It is worth the trip. Their work is top-notch
and the staff is friendly and helpful. I especially appreciate the
powered overnight parking they provide and their technicians
allowing you to watch the work being performed.
  Evaluation of Service Performed:   I've been having repair and maintenance work done here for more
than 4-years. Work is typically done right the first time but if an
issue arises, they address it promptly.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   7/15/2017
  Company Contact:   Shane Mahan
  Work Done on:   Class A - Diesel
  Service Performed:   Diesel generator service, roof check & seal, torn off slide topper
repaired, carpet repaired, washing machine replaced, Hydro-Hot
serviced and repaired toilet.
  Evaluation of Service Performed:   As with previous work I have had done here, their service guys did
a wonderful job, allowed me to observe the work being performed
and they provided useful information to prevent and mitigate
future service needs. The best repair shop I have found and worth
the 250 mile drive to get there from my location.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   7/15/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Plumbing
  Evaluation of Service Performed:   Excellent
  Value of Service:   Excellent
  Quality of Service:   Excellent

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