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Company
Camping World 10255 W Papago Freeway, Avondale, AZ 85323 623-239-3337, 888-655-2924 Location on Google Maps Latitude: 33.4591270 Longitude: -112.2827750 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 12/1/2018 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Install dish satellite on roof and an internet
receiver dome. Took 3 times longer then they said and over $600.00 extra labor for the dish install. Not Happy. |
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| Evaluation of Service Performed: | Fair | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 2/15/2014 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replace water heater | ||
| Evaluation of Service Performed: |
Very, very, very poor service. We were initially told it would take a week to get the part. A full week later we were told the part was not available
and it would take at least 2 1/2 MORE WEEKS to get the new water heater. I provided them with a different part number. They looked up the new part number I provided and it was immediately available so the previous week was completely wasted. The part arrived in 2 days but they then refused to schedule my RV into the shop. The service advisor promised to call me on at least 1/2 a dozen instances but actually only called 1 time and my calls to him went to voice mail. The SERVICE MANAGER absolutely refused to come out of his office and discuss the issue. I waited some time but he never showed up. The GM finally promised our rig would go in the shop "some time today." When it did go in the shop the water heater only worked intermittently. We were so tired of dealing with this we finally left without the heater working properly. I'll take it somewhere else where they know what they're doing and care about their customers. They do let you stay in their lot while waiting, but the shore power hookup they promised was never made available. The previous method of contacting the Camping World CEO directly is no longer available and the Camping World "Customer Service" contact is useless. Bottom line: don't come to this Camping World expecting any kind of service or help. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 5/7/2013 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Repack wheel bearings | ||
| Evaluation of Service Performed: |
Went in for the $229 wheel repack special. Everything was working fine when I entered. Just wanted to repack the bearings prior to a trip. Brakes
were damaged when they removed the drums. I was told I needed to replace two complete brake assembly's. $1,114 later I left the facility and the brakes barely worked at all. They were completely out of adjustment. My complaints finally produced a different tech from the shop that was able to adjust the brakes properly. I have spent a great deal of money at Camping World over the years and I don't think I have ever left their shop paying only their estimated amount. They constantly "upsell" their customers. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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