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Camping World
1359 Route 9, Lakewood, NJ   08701
Email Address: [email protected]
Location on Google Maps           Latitude: 40.1041032   Longitude: -74.2189645
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   9/14/2018
  Work Done on:   5th Wheel Trailer
  Service Performed:   Our awning failed to dump water when they installed the new vinyl fabric. We discussed it with them after the entire thing collapsed. We dropped it off by
appointment on Fri. the 14th, they didn't call us. A week later we call to say we are on our way, 30 mins. later we wait in line for 20 mins for them to tell us
the camper is buried, it will take a very long time to get it out. They didn't order the parts or call the insurance company to see what's covered under
warranty. I am on fire!
  Evaluation of Service Performed:   No work done after leaving it a week!
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   11/13/2017
  Work Done on:   Class A - Gasoline
  Service Performed:   Purchased and installed Roadmaster Towbar and towplate for 30' 2017 FR3 to 2017 Jeep Wrangler Unlimited Sport 4x4.
  Evaluation of Service Performed:   Parts took a week to be ordered and received at shop
Work was completed in a professional & workmanlike manner
Costs were reasonable
Service personnel (Bob Cook, Stef Merritt & Meg Sutera) were knowledgeable, courteous & helpful throughout the whole process.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   8/21/2014
  Work Done on:   Toad
  Service Performed:   Had a Blue Ox baseplate and wiring kit installed on my 2013 Honda CR-V at this location 8/21/14. The instructions confirmed it was a complicated
install and I was concerned about them following the instructions. From what I can see and tell, it looks like a first class job. They took longer than
expected as they had my vehicle for 2 days, but the end result is very good. Tested towing the vehicle with my MH this weekend, towed well and all
lights worked.
  Evaluation of Service Performed:   Very good end result.
  Value of Service:   Excellent
  Quality of Service:   Very Good
  Date of Service:   4/1/2014
  Work Done on:   Class C
  Service Performed:   I had drop my camper off for a seal to be fixed in the storage compartment. Not only did they fix the wrong seal that cost almost $200 it came home
with another leak in the overhead and full of ants. I have call 3 time now in the last couple of months since it's been home. And Camping World will not
return my call. This is not the first time I have received bad service from them . The first time it was with a pop-up camper I had an air
conditioning put in. So if you go there for service on your unit as long as it go's well fine, but don't complain because you'll never hear back.
  Evaluation of Service Performed:   Poor
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   2/2/2013
  Work Done on:   Class A - Gasoline
  Service Performed:   Bought new 2013 Thor Challenger. PDI for initial pickup. Well trained knowledgeable service tech Chris. Service writer Valerie was amazing with
scheduling the work for the punch list.

I also had work performed on a 2008 Damon Outlaw that I purchased from a dealer in RI. They were fantastic all around!
  Evaluation of Service Performed:   Warranty work.
Replaced a Convection oven
Trouble shot a corroded wiring issue with electric steps
  Value of Service:   Excellent
  Quality of Service:   Excellent

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