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Company
W.W. Williams 1375 West Glenn Street, Tucson, AZ 85705 520-624-8377 Email Address: [email protected] Location on Google Maps Latitude: 32.2569500 Longitude: -110.9941050 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/19/2018 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Installed new front shocks. | ||
| Evaluation of Service Performed: | Fair price and work completed in a timely manner. | ||
| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 6/15/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Long story I will try to make short. Couple of days ago took my coach in to my local (Tucson, AZ) W W Williams service center to have my genset and dash
A/C serviced. When I returned home my coach would not start. Called W.W. Williams and they immediately sent out a tech to analyze. Found my ignition switch was bad. Returned the next day with a new one and installed it. Total cost for a new switch and at least 3 hours of service time (at my home) $0.00. Can't beat that kind of customer service. |
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| Evaluation of Service Performed: | Obviously I highly recommend them when you are in Tucson and need service. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/20/2015 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Alignment and check ABS light staying on after blow out. Got all tires replaced by TCI Tire and they referred us to Williams for Alignment and check light | ||
| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 7/12/2014 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Front end alignment. | ||
| Evaluation of Service Performed: |
They were very informative and enlightening. While work was being done, there is a comfortable waiting room. It appears they work on all major big
trucks. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 12/30/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Oil, filter change, lube Foretravel 36' coach, ISL400 Cummins | ||
| Evaluation of Service Performed: |
Took forever, but well done. They even bought us lunch since we were there over noon. Will definitely return, but will leave the coach. Only thing I
did not like is the "black box" way they run their shop. Can't get within 50' of the mechanic. Not cheap, but they did what I asked and did not screw anything up! |
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| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/10/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
I was referred to WW Williams by Lazydays, Tucson for a power problem with my Cummins 5.9L 230hp. Rocky Mt. Cummins had put in new fuel lines
the previous November. WW Williams found the Cummins tech had run it above the dropped fuel tank and crimped the new lines when the tie up bands were tightened to less than 5# of pressure. Bad tech. |
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| Evaluation of Service Performed: | My description of believing fuel was being starved led to quick diagnosis and repair in less than their **guaranteed** estimated time. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/1/2011 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | All fluids (oil, coolant, transmission), valve adjustment, front hubs fluid, belts, etc. | ||
| Evaluation of Service Performed: |
The work was professionally done and they left the rig clean. I noticed after taking the rig home that it was 1/2 gallon low on coolant. They sent a technician to my house to fix that and answer any other questions I had. I had some questions on the paperwork. I had a good face to face meeting with the customer service rep and he provided me with a free oil and lube at any WW Williams location. I
filled out a customer service form and got a letter back from their corporate HQ. This company is genuine in their desire to provide customer service. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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