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Company
Safford RV 6101 Mallard Road, Thornburg, VA 22565 800 719-3507 Email Address: [email protected] Location on Google Maps Latitude: 38.125106 Longitude: -77.513192 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/19/2016 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | 2015 Thor Challenger warranty work, chassis service, generator service, and state safety inspection. | ||
| Evaluation of Service Performed: |
Had a total of 17 items performed which were not all related to warranty issues. I dropped the coach off and told the dealership they had 6 weeks for the
repairs. One item related to the radio was not completed initially and that was due to me not be explicit in telling the dealer the issue only occurred while the coach was being driven. The dealer later took the coach for a test drive and found the problem which resulted in a one week parts delay from Thor. All repairs were completed to my satisfaction and I am pleased with the end result. Two thumbs and big toes up for the service department at Safford RV. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 8/14/2014 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Repairs from blowout. | ||
| Evaluation of Service Performed: | Awesome job on the repairs. Better than expected. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 2/22/2014 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Several minor warranty items were completed, including re-hanging the main TV, reinstalling the satellite handle that had
fallen off, repairing the curtains and adjusting the curtain rail. We also had a more complicated problem with trim separating from the front/side on both sides. |
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| Evaluation of Service Performed: |
They completed the repairs flawlessly, gave us a written description of the work performed with the technician's notes, and
were prompt, finishing the work when promised. They were pleasant and provided excellent customer service. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 11/24/2010 | ||
| Company Contact: | Paul Sweeney | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
RV: 2004 Alfa SeeYa
Replaced leveling jack drive motor and pump. Replaced bedroom slide out motor. |
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| Evaluation of Service Performed: |
Excellent work. Helpful staff. Neat and orderly facility. Provided overnight parking w/50 amp electric.
Only negative: couldn't stay in RV while work in progress, but provided a nice pet-friendly waiting room. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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