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Company
Diamond Trail RV 602 E Highway 92, Bevington, IA 50033 515-462-9800 Email Address: [email protected] Location on Google Maps Latitude: 41.3597169 Longitude: -93.7928429 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 6/1/2014 | ||
| Company Contact: | 1952 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Was suppose to fix wiring problem and a few small things and do a complete check of unit as it was new to us to be sure everything was in proper working
condition. |
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| Evaluation of Service Performed: |
When they were named Diamond Trials RV we had work done there. We were charged a lot of money for this. Like $3000.00. and once we got the unit back
we realized that half the work had not even been done! We left for the winter and that's when we discovered the problems. I contacted Chad who no longer works there about everything and said when we returned we would work something out on a refund. Since Chad no longer works there I dealt with Debby who stated it has been too long so we get screwed. We had no vents on roof! If you do a once over how do you miss that? Chain on ceiling fan lite missing. Furnace went out on us due to a short in the wiring. Main reason for taking it there. Ceiling light above door still has short in it. We had no electric to lower part of unit. Our hot water heater didn't work. Our frig would only run on propane. Still having problems with tail lights. We also only had 1 set of keys so we paid for an extra set and still only have 1 door key. I have no idea what they charged us for as you can tell the work was not done.I feel they owe us a refund of some kind. I believe they over charged us and now won't own up to their mistakes. Of course we had to pay others to fix the majority of what was wrong so we are out even more now! |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/13/2009 | ||
| Company Contact: | Doug Molone | ||
| Work Done on: |
Class C
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| Service Performed: | Winterize and replace broken gray tank valve | ||
| Evaluation of Service Performed: | Excellent service. They are new and will really try to help you out. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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