RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Boat N RV Warehouse 401 Sycamore Dr, Ridgeland, SC   29936 877 RVFUNSC Email Address: [email protected] Location on Google Maps           Latitude: 32.4736417   Longitude: -80.9727433 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   10/25/2012   Company Contact:   Richard Byrd   Work Done on:   5th Wheel Trailer   Service Performed:   Had a problem with my slides on my 5'r not going out.   Evaluation of Service Performed:   I was greeted by Richard the morning we brought it in. Very nice gentleman. Found that I had a bad solenoid, he quickly diagnosed it, replaced it and we were on our way. Price was fair and I was informed of the cost before work was done. He saved our vacation.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   10/20/2008   Work Done on:   5th Wheel Trailer   Service Performed:   1. Some chipping on bottom of slides. 2. Defective charge controller. 3. Slide adjustment 4. Leaking waste gate. 5. Jenson TV turning on by itself.   Evaluation of Service Performed:   Very POOR First attempt they refused to fix the TV and painted the bottom of the slides and stated that is how the factory told them to fix it. The charge controller didn't work and the refused to adjust the slides. When I went to pick up the camper I actually drove past my camper as the storage area was all disassembled (to gain access to charge controller). The service writer closed my storage door and said, "here you go". I opened the door and said, "what about this"... he replies, "that's how it came in"... Which I have to admit I flew off the handle and accused him of doing crack. I also pointed out the instruction manual to the new charge controller lying next to the disassembled parts. He then checked with the "OTHER" repair person who said he took the area apart. I then left with the camper and called the manufacture. They laughed at the dealers claims and called them to set them straight. They also instructed them on the proper repairs. I get the camper back the second time and the dealer claims to have stepped up and actually did things gratis. Which was a lie as the manufacture already told me they authorized what the dealer was now claiming they ate. I check the charge controller was working, the lamiplast repairs are done and I go off on my way. Take the camper on the first trip and will really test the repairs as it took hours before the TV would go on or fill the waste tanks. We set up camp. Hook up water and I notice that campground has 50 amp service. Since it's cold I figure I'll hook up 50 amp because we will be using a couple of electric heaters. Go into the storage area and find my 50 amp cord is GONE !!!!!!!!!!!!. I've used my 50 amp cord probably twice since owning the camper, for a couple of reasons. 1. It's dang heavy. 2. We don't have that much need for 50 amp. 3. The 30 amp is so much lighter. After steaming all weekend I drive the 70 miles to the dealer. Rehearsing being calm and non accusatory. I CALMLY explained that the repair person obviously hooked up the electric using my cord to test the charge controller repair and forgot to put it back. After some whispering in the back they come back to me and say, "that's the way it came in, no cord"... Which of course is total BS and I told them I never really use the 50amp as most campground have 30amp. The guy then says "the foreman remembers he had to use one of our cords to hook up your camper because there was no cord. Which is TOTAL BS, because if they needed a cord or even looked, my 30 amp cord hangs right next to the 50 amp. That's twice they tried to feed me that, "that's the way it came in garbage". OF course we found that our waste gates still leak and when I went under to fix it myself I discovered that the underbelly was never removed to access the waste gates for repair or adjustment. Lesson learned, NEVER leave your 50 amp cord in your RV when in for repairs and to never have my RV serviced at Boat N RV warehouse in Ridgeland SC.   Value of Service:   Poor   Quality of Service:   Poor Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster