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Where RV Owners Evaluate Service Facilities!
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Company
Cummins Cal Pacific
3061 S Riverside Ave,
Bloomington, CA   92316
(909)877-0433
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Date of Service:  
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1/8/2008
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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On a recent trip to California we had the misfortune to have a problem with our 99 Discovery Motor Home that required it to be towed to a Cummins Service Shop. After starting and then the engine dying it would not restart. Called service shop and tech gave some things to look at over the phone and did mention the possibility of a fuel pump. After attempts to locate on my own I gave up and called for tow truck to take to Cummins Shop.
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Evaluation of Service Performed:  
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Once the motor home got to the shop they found and fixed the problem right away, repaired an additional problem I had caused during my attempts to fix, reattached the drive line which had to be removed to tow, put on the computer to check for any other problems. All this for $250.00.
They could have easily sold me an expensive fuel pump because they had already mentioned the possibility of its failure but the problem was a simple repair of a hose sucking air into the fuel system.
Customer service was excellent.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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