|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Sears 3450 W Camp Wisdom Rd, Dallas, TX 75237 (972) 780-4500 Location on Google Maps Latitude: 32.6596 Longitude: -96.87435 |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 1/22/2008 | ||
| Work Done on: |
Medium Duty Truck
|
||
| Service Performed: | Sears Batteries in a 350 Superduty Diesel | ||
| Evaluation of Service Performed: |
This was the third trip in because of a cold morning starting problem. On the previous two trips, they serviced the batteries and cleaned them at no charge. Service did not seem to be a high priority. This store is also located in one of the most dangerous neighborhoods in Dallas, TX. We recently had a missionary held up at gunpoint nearby.
On this trip, I went to Texan Ford in Arlington, TX to get the truck serviced and to have them diagnose the starting problem. Texan Ford said the problem was bad batteries. I told the service person at Sears that I was tired of bringing the vehicle back in and was sure the batteries were bad. If he did not want to replace them, provide me with his name and I would file a complaint and purchase Interstate batteries like I should have done in the first place. I suspect the "technician" did not know how to check a dual battery system. They determined that one of the two batteries was bad and replaced only the one they determined to be bad. I told him I understood that on a dual battery system, both batteries should be replaced. He said that Sears' policy was to only replace the bad battery. I left with the starting problem solved - for now. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
| Page last updated: 4/18/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |