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Company
Curtis Trailers inc 10177 SE Powell Blvd, Portland, OR 97266 503.760.1363 Location on Google Maps Latitude: 45.4957676 Longitude: -122.5584497 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 2/12/2017 | ||
| Work Done on: |
Class C
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| Service Performed: | Added a slide out cover | ||
| Evaluation of Service Performed: |
I did not buy my motorhome from Curtis Trailers but
they never even asked when I checked with them and two other dealers to get a slide out cover installed. Curtis Trailers was able to do it for the best price within a week of my request (February 2017). The other dealers were 6-8 weeks out and cost more. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 9/5/2015 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Repair rear stabilizers. | ||
| Evaluation of Service Performed: | Excellent! Prompt, courteous, very fairly priced. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 12/5/2011 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Repair furniture | ||
| Evaluation of Service Performed: | Curtis was refereed to us by the dealer that we purchased the 5th wheel from. They picked up where our selling dealer left off. The work was completed when they said it would be done and was done even though they didn't have to take on this problem. They did it in a professional way and went the extra mile to help us out. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/8/2008 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | We had warranty work for our Cardinal 5W which we bought in another state. We had numerous items. Most importantly was a problem with frame flex. We brought it back five times for this problem, leaving for five days the last time. The work wasn't done completely for many of the items. | ||
| Evaluation of Service Performed: | They did repair some of the most simple repairs, but for the most part, the majority of items were not repaired adequately or at all. We had the 5W in four times and the last time it was for five days in which time they were to repair the frame flex problem. All together they had the 5W for 16 days and billed out less than four days time to the manufacturer. We now have to take the 5W to the factory for repairs. The service manager told us that since we had not purchased the 5W from them, they would only work on it when they wanted. They were rude and not competent. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 11/5/2007 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Warranty discrepancies, this was the only dealer for the brand of 5th wheel. So I needed to get work done. Leaking windows one water the other air, plumbing leaks, gray dump handles very stiff, one drawer did not open easily, a day night shade was crooked. | ||
| Evaluation of Service Performed: | Curtis service techs completed the work as required, but left dirt through out our home. But the real issue I had with the company was the customer service personnel were very discourteous. They treated us like we were an imposition on their day. I had stopped in a month ago to have the work done but was treated so poorly I left. There was no one else to do the warranty service so I had to go back before the warranty ran out. The front desk people were just as unprofessional, discourteous and unfriendly. The work was finished but the experience was not one we would want to repeat. | ||
| Value of Service: | Good | ||
| Quality of Service: | Poor | ||
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