|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Sacramento Truck Center 100 Opportunity Street, Sacramento, CA 95838 916-286-2000, 800-485-8311 Email Address: [email protected] Location on Google Maps Latitude: 38.640427 Longitude: -121.465392 Company web site click here |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 5/15/2019 | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | Check engine light on. EGR valve diagnosed as bad. Turns out it was an electrical short but they replaced it anyway. | ||
| Evaluation of Service Performed: |
RIP OFF ALERT! First the good. They got us in right away as we were traveling thru. We stayed on site as they worked on the coach. They started work at 9am
and finished at 1PM with an hours lunch break. Charged $1600 for the part and FIVE hours labor. After discussion they said they had to locate the part and some of the labor cost was to do that. Wouldn't budge on the five hours even though they only had the coach for three. Filed complaint with CBAR and they refunded one hour. Use caution when having work done here. Get it in writing before committing. They will rip you off. |
||
| Value of Service: | Fair | ||
| Quality of Service: | Very Good | ||
|
|
|||
| Date of Service: | 4/24/2017 | ||
| Company Contact: | Lawrence | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | 12 month/15,000 miles service per Freightliner recommendation | ||
| Evaluation of Service Performed: |
STC was recommended by a couple different friends, so I made an
appointment for a Monday 7 AM appointment. Rolled in on Sunday and spent the night in their lot, using their power. Before 7 AM Lawrence went over what I was requesting be completed. Oil service and the 12 month check list of task to check, lube, or replace. They got right on it, initialed that every task was completed and had us on our way by 1 PM that same day. Very clean operation including work bays and customer lounge. Everyone was very nice. Will definitely come back for future service as we head north or south for winter or summer. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
|
|
|||
|
|
|||
| Date of Service: | 3/3/2016 | ||
| Company Contact: | Lawerence | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | annual service each Spring | ||
| Evaluation of Service Performed: |
STC was recommended by DiMartini RV in Grass Valley. One of the best recommendations ever! Initial service was for a non-op PacBrake in 2010. Monaco
never hooked it up during manufacture. Lawerence found the problem and routed a new wire instead of breaking into the existing harness. Annual service work is prompt and includes safety and wear check of selective items. Would recommend for any chassis work. Have not used STC for house item, those go to DiMartini |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 12/31/2014 | ||
| Company Contact: | Lawrence | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
Prior to purchasing a used 2008 Itasca Meridian from a local dealer, Sacramento Truck Center performed a detailed PDI on the coach and a thorough chassis
inspection with diagnostics on the engine/transmission. Mulipage inspection for both, took 4-5 hours and very detailed. Dealer agreed to repair/replace the items found. |
||
| Evaluation of Service Performed: |
The work performed was very detailed by the technician. There were several areas in the coach that I never would have checked. Dealer recommended them
for chassis verification and I chose the additional coach inspection. At the conclusion of the inspection, Lawrence sat down and went over each item of concern. Well worth the amount spent. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 6/10/2014 | ||
| Company Contact: | Lawrence Cowan | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
I have had my annual routine maintenance done by Lawrence and his crew for the past 4 years. I make an appointment and within a few minutes after
check-in the coach is being serviced and is usually completed within 4-6 hours depending on the amount of service needed. |
||
| Evaluation of Service Performed: |
All the work they have done for me has been done on time and they are helpful with answering my questions and give suggestions on what may need to be
serviced. I feel the work is done well and with a friendly, helpful attitude. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
|
|
|||
| Date of Service: | 12/3/2012 | ||
| Company Contact: | Lawrence Cowan | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
Transmission service, lube s cam, install new
belts. |
||
| Evaluation of Service Performed: |
I have never seen a shop so clean. Very
satisfied with the work done. We were able to stay at their shop with electric hook ups the night before. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 4/8/2009 | ||
| Company Contact: | Ron Foltyn | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | Went in for my annual service and also asked for an inspection of all belts and hoses and fluids, etc. | ||
| Evaluation of Service Performed: | They completed the work as promised as they took my rig immediately. They discovered a hydraulic leak which was in the leveler/slide system. They steamed cleaned the area and suggested I replace my belts as they were cracking in my '01 rig. Came back the next day for that repair as they had to order the belts. Great shop as this is a Freightliner Oasis center and all they do is motorhomes. | ||
| Value of Service: | Good | ||
| Quality of Service: | Very Good | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 6/28/2007 | ||
| Company Contact: | Ron Foltyn | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | My complaint was loss of coolant thru the radiator overflow. Approximately every 3000 miles I would loose approx 2 gallons of coolant which would turn on my low coolant light. It had been checked by three other authorized service dealers. | ||
| Evaluation of Service Performed: |
Ron and his crew troubleshot the problem and concluded that I had a blown head gasket or worse. Investigation showed that it started as a gasket and due to continued use it had caused more problems. Ron worked with Cat and they sent me a complete new engine which also speaks well of Cat. Sacramento Truck Center is a Freightliner Oasis center, servicing most chassis, engine and transmissions.
I am well pleased with the service and helpful attitude of all the folks in the RV area of Sacramento Truck. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 1/29/2007 | ||
| Company Contact: | Ron - Manager, Motorhome division | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | Spartan recall for front brake lines. Chassis lube. Other minor repairs. | ||
| Evaluation of Service Performed: | Excellent. Sacramento Truck is a major "Big Rig" sales and service center in N. California. They also have a separate Motorhome service department that is very impressive. They are a factory authorized service center for all major chassis/engine manufacturers (Spartan, Freightliner, Roadmaster, Dynomax, Cummins, Cat, etc). Very nice, clean facility. Very professional technicians and managers. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Page last updated: 4/19/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |