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RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
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Company
Freightliner San Diego, CA 92101 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to admin@RVServiceReviews.com. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 12/3/2009 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Took motorhome in for warranty work on turn signal not working and cruise control not working. I was told the parts would not be available until Jan. 31, 2010. I was told I would have to pay $23.00 shipping in order to get the parts delivered. After the turn signal was replaced I was told I had to pay the labor charge for troubleshooting the cruise control since they could find no problem with the cruise control. The cruise control switch is located on the turn signal. I called Freightliner customer service they were nice and got the people at the shop straight on what warranty work means and I finally got my coach back 12/23/09. The driver's seat and curtains were dirty where a tech (with dirty clothes) had sat in the seat and rubbed against the curtains. |
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| Evaluation of Service Performed: |
This is the absolutely beyond a doubt the worst place I have ever done business with. If I ever need chassis work done at Freightliner I will drive to Chino, approximately 120 miles away. ch |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | greenrl@cox.net | ||
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| Date of Service: | 7/19/2006 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Mechanical check of used coach, as I was the new buyer. Found turn signal not working and dash air needed service. |
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| Evaluation of Service Performed: |
Took 7 seven days. Evaluation was good, but getting work completed was slow. |
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| Value of Service: | Fair | ||
| Quality of Service: | Fair | ||
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| Date of Service: | 11/3/2004 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Vibration in drive train. Freightliner misdiagnosed the problem and send me to Cummins as they were too busy with 18 wheelers. ( I had made an appointment, 3 weeks earlier) No work done by Freightliner |
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| Evaluation of Service Performed: |
Cummins in El Cajon,CA found that all the U-joint bearings were gone.The whole drive shaft had to be replaced. Cummins did an excellent job. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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