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Company
Scott's RV Truck & Auto Repair 3301 American Road, Rockford, IL 61109 815-874-0800 Location on Google Maps Latitude: 42.2264409 Longitude: -89.0129411 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 8/23/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Air leveling system not working which caused our windshield to crack.
General maintenance work: transmission, dash air conditioner, oil change |
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| Evaluation of Service Performed: |
Work done on time. Air leveling system showing travel lights now. All work
done for less money than it would have cost us at home. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/1/2016 | ||
| Work Done on: |
Medium Duty Truck
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| Service Performed: | EGR cooler, oil cooler, fan clutch, injectors, fan shroud, vacuum pump, shock mount, numerous smaller parts | ||
| Evaluation of Service Performed: |
Scotts RV & Truck Repair are complete crooks, they tell you your purchasing OE parts that are twice the price of aftermarket brands and install the
aftermarket brand that fails in 2500 miles, sending you back to them or a Napa Care Center that doesn't cover sequential damages caused by a failure of the part warranty. Scott's Rv will also insist on you replacing parts that don't need replacement just to put more money in their pockets. Their mechanics are also dishonest and like to cover up their mistakes, your vehicle will go in with no check engine lights and 2 faulty fuel injectors and you come out with a cracked leaking coolant reservoir because they leaned on it too hard while working on your truck and check engine light on from a fault in the MAF sensor, that they will then tell you its your problem to fix both issues. I bet this company has been performing these practices for many years and the average customer has no idea, because they know nothing about their vehicles and just let the money exchange hands and believe everything they tell them. I spent $8000 fixing two vehicles at Scotts within 1 week and within 2500 miles the vehicle broke down again costing me another $2000 in repairs and Scott the owner will do nothing at all to help you and just blame on everybody else and tell you how it's never his fault and to go blame someone else and try to get them to help. DO NOT TAKE YOUR VEHICLES TO SCOTT'S RV AND TRUCK REPAIR UNLESS YOU WANT TO GET SCREWED OVER LIKE I DID RECENTLY. 1 OR THE TOP 10 WORST SCAM ARTISTS IN THE COUNTRY REVELED. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 6/21/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Rebuild cat engine | ||
| Evaluation of Service Performed: | After having lots of work done there, not good, nuff said | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 6/29/2010 | ||
| Company Contact: | Scott Adkins | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Ball joint replacement. I called Scott's to get a front end alignment because my tire had severe wear. They promptly got me in and diagnosed the problem as worn out ball joints. They ordered parts from Spartan who had them on back order and would not receive them until 30 June. This would delay repairs until after the 4th of July weekend. I made alternate plans for our trip and low and behold Vicki called me on 24 June informing me they received the ball joints and to schedule me for repairs to be completed the following Tuesday. Through the efforts of Scott, Vicky and Sue in parts we were on our way in short order. I had work done by these same people at another facility that is no longer in business and they were great then and are even better now. | ||
| Evaluation of Service Performed: | Work was completed satisfactorily and at a reasonable price. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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