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Company
Tyler RV Center 985 East N.E. Loop 323, Tyler, TX 75708 903-597-1471 Email Address: [email protected] Location on Google Maps Latitude: 32.387586 Longitude: -95.280479 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/1/2020 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Kitchen slide, auto level,antennae,
refrigerator, and dump valves |
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| Evaluation of Service Performed: |
Very poor work. The kitchen slide has been
repaired by them 4 times. This last time when I got it home and tried to open the pulleys for the cable slide pulled loose. They had kept the unit for 4 months and had drained the water heater but did not reinstall the water heater plug. They burned out the water heater, did not repair the auto level and when working on the dump valves used a chock to keep the toilet open. Yeah you guessed it, the did not remove the chock in the toilet and when hooked up to water, the black tank overfilled and spilled into the bathroom. I currently have my fifth wheel at another location to be repaired right. Never will my unit go back to Tyler RV |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 2/21/2015 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
1 - Repair leveling jacks will not retract, mobile tech got them retracted by loosening hydraulic lines and bleeding fluid,
2 - Repair and replace sealant at roof to sidewall seam, both sides. |
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| Evaluation of Service Performed: |
On pickup I found they left engine hydraulic tank cap loose, system was rapidly dripping on ground; also found engine access door and generator access
door not latched. Later discovered leveling jack solenoid wiring was crossed causing right front and left rear jacks to operate together, and left front and right rear to operate together rather than both fronts and/or both rears together. THIS WOULD CAUSE DAMAGE TO JACKS, FRAME, ETC IF NOT CORRECTED. I figured out what was wrong and swapped the two connectors around to correct the problem. This after 40 days for them do perform 9 hours labor ...a bit excessive even considering delay for parts. |
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| Value of Service: | Good | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 3/19/2010 | ||
| Company Contact: | Svc Mgr: Mark Parts Mgr: Andy | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Install patio electric awning using original roller tube and fabric with new Carefree Colorado "Eclipse power awning arms upgrade" kit. | ||
| Evaluation of Service Performed: | Super! We were visiting in town when our obsolete model awning was damaged. They got arms upgrade kit in very quickly. Then the service department quickly got us in and got the install done. I remained at the dealership and watched a good bit of the process. When unexpected problems were encountered in wiring the new setup, they took extra care to do things right. We would not hesitate to return to Tyler RV Center! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/14/2009 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Replaced slide topper and repair leak under topper.
Replace rear air conditioner (factory warranty). Repair electric step. Wind noise at entry door. |
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| Evaluation of Service Performed: | Excellent in every way! Service Manager Mark Beck and his crew completed our repairs quickly, efficiently, and effectively. They did what they promised in regards to timing and pricing. Moreover they did it all with smiles and handshakes all around. It is no wonder they came to us highly recommended by our RV Park Manager. In the future, we will hold all repairs until we can return to Tyler RV. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/29/2007 | ||
| Company Contact: | Charlie-Service Mgr. | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Our water pump just quit. My sweetheart is very mechanically inclined. He checked the fuse on the water pumps line and it was OK. Turns out there were 2 fuses. The second fuse wasn't visible. We are full timers and were heading to Tyler. I just found them listed on the internet and hoped for the best. I called and spoke to Charlie the service manager he said they were booked up but to come on in and he would work us in. We were certainly grateful. | ||
| Evaluation of Service Performed: | When we arrived, we were greeted by Karen who was very helpful and called Darren the Technician. Darren checked a couple of things and said there are 2 fuses for the pump. The 2nd fuse was burned out. We were on the road in no time. We were headed to a campground just a few miles away. The following day I brought everyone muffins. We were very appreciative of their honest work as they were appreciative of the muffins. I have their business card for the next time we pass through this area. It's nice to know there are trustworthy RV Service Centers that you can have confidence in. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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