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Date of Service:  
4/16/2015
 
Work Done on:  
Toy Hauler
 
Service Performed:  
We got the rear bumper of our tow hauler stuck on a tall curb. It resulted in a bent rear bumper, bent tongue and "tweeked" the rear door; which then led to
the floor suffering water damage.
 
Evaluation of Service Performed:  
The customer service was TERRIBLE. These people don't know how to return a phone call, which is very frustrating when they have YOUR $30,000 investment
on their lot. They gave us an incomplete estimate...didn't even look in storage compartments when giving us a water damage estimate on the floor.
We had all the roof sealed, all vents, openings, and edges.
 
Evaluation of Service Performed:  
Work was done so poorly that roof started leaking after exposed to first rains. When we complained to the business we were told the work had a one year
warranty, and warranty was up one month before so nothing they could do. Owner had to pay out over $500 to rectify situation. We're told that the base had
not been properly prepared and sealant applied too sparingly.