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Date of Service:  
12/9/2013
 
Company Contact:  
Rich / Gary
 
Work Done on:  
Class A - Diesel
Toad
 
Service Performed:  
Base plate, wiring, axillary braking, 12v charging from coach.
 
Evaluation of Service Performed:  
Rich did a very CLEAN install on my toad. Had just bought a new vehicle and brought it to GRW to have installed. Nice Job, Thank You !!
 
Value of Service:  
Very Good
 
Quality of Service:  
Excellent
 
 
 
Date of Service:  
11/30/2011
 
Work Done on:  
Class B
 
Service Performed:  
Gray tank was leaking and needed to be replaced. While it was in, I provided a long list of other, minor work to be done.
 
Evaluation of Service Performed:  
Giant Recreation kept my RV for almost two weeks and didn't complete my list - maybe did about a day's work on it. They repaired the gray tank, instead of replacing it, without telling me. In fact, there was no proactive communication from the service department - I had to keep calling them for updates. They treated me as if I were a weekend camper and not a full-timer paying for a motel while they were diddling around.